FAQs

Yes, its compact size allows it to easily fit into a backpack or luggage.

Please note that the destination's voltage standard (only applicable for 120V) and altitude (below 6000 ft).

Reusable Filter: Fill powder to 70-80%, check silicone ring, ensure proper sealing of filter.

Capsules: Puncture bottom when inserting, puncture top when closing.

When you press the button and hear a "click" sound then it will start flashing blue light, which mean the coffee maker being working.

• 1 * Black Single Serve Coffee Maker (with a two-pin UL plug and a 100cm power cord)
• 1 * Removable Drip Tray and Stainless Steel Cover
• 1 * Water Filter Basket
• 1 * Instruction Manual

Please Note: Mug, Capsule, and Reusable Filter are NOT Included.

Depending on your usage frequency, descaling & cleaning is recommended every 1-3 months.

Please refer to the detailed steps below.

• 1 * Black Single Serve Coffee Maker
• 1 * Removable Drip Tray and Cover
• 1 * Instruction Manual

This is a common issue that can happen over time with any coffee maker, and is not due to a defect in quality. Let me know if you have any other questions.

Yes, our k pod coffee maker will use all the water in the tank to brew a cup of coffee.

Press the capsule down before closing the lid and boil the water without the capsule to see if there is any leakage. If you have any other questions, please let us know and we will provide you with a pleasant solution.

Which mean the coffee machine has started and the internal boiler is heating the water.

Please make sure at least 6oz water was added before to avoid the dry boil.

The upgrades is less effort lid opening, fits taller mug, drip tray can be adjusted upwards, larger and deeper water injection area, and more for you to discover.

Yes, its mini size allows it easily fit in a backpack or luggage, and fits up to 7.3" travel mug.But please note that the destination's voltage standard (only applicable for 120V) and altitude (below 4000 ft).

• 1 * Lavender Single Cup Coffee Machine
• 1 * Adjustable Drip Tray and Stainless Steel Cover
• 1 * Water Filter Basket (installed)
• 1 * Instruction Manual.

Note: Pod, Mug and Coffee Filter is NOT Included.

We have 7*24 hours professional service team, will always be happy to assist you to solve the issue.

Please see the yellow label at the product's plug for contact.

Don't worry, it's just clear water from steam and release water tests during the quality control period.

We suggest refer to the "Before First Use" in User's Manual to make a clean.

If you have any trouble, please feel free to contact for help.

This means the espresso machine is preheating and will last about 30s.

If blinking has timed out, please check water tank is installed correctly and ensure it has water inside.

And if the issue persists, please do not hesitate to contact for help.

It indicates the over-heating protection program is triggered and the machine requires cooling.

Solution: Turning the knob in hot water mode, then release the hot water for about 20s and turn off, the internal boiler will cool down quickly.

Use cold whole milk or the fat content >3.5% milk to get foam better.

When steaming, keep the head of the steam wand no more than half covered, place on the sides of milk jug but not in center, and make the angle with the surface of the milk 30-60°.

This happens when the side knob is set to 'ON'.

Just turn it to 'OFF' and press the Power button again, then the machine will stop beeping and work normally.